FAQ

What is your return and exchange policy?

Unfortunately, we do not offer returns or exchanges unless there is a visible defect of the product through no fault of the purchaser. 

 

Where does the dye come from?

We try to locally source dyes as much as possible: utilizing our own kitchen scraps, to foraging mushrooms in our local forests. Please email us at ciao@studioazurra.com to receive more information if you have a specific question.

 

How much of my purchase goes to conservation?

Each of our products creates a different profit margin.  Based on the margin on that specific product, we donate a portion of that margin specific to your purchase. If you'd like more details, we are happy to provide further explanation. Please email us at ciao@studioazurra.com to receive that information.

What organizations do you donate to?

We donate to various 503(c) certified wildlife conservation organizations around the globe.  We ensure that each organization we donate to is aligned with our brand mission standards.